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Zempler Bank (formerly Cashplus): Current Accounts reviews

Name: Current Accounts
Rating: 4.85 (7182 reviews)

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4.85

Based on 7,182 reviews, last reviewed 21st Apr 2025

81800% increase in 5 star reviews

in the past 90 days

400% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

I have been a customer for a while excellent service I have been a customer for a while Reviewed on: 21st April 2025

Latest lowest rating:

1

Worst of them all Insane charges, poor customer support, how are they even in this award Reviewed on: 9th April 2025

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About this product

Zempler Bank offer two personal current accounts – the Freedom account and the Activeplus account.

The Freedom account has no monthly fees and the Activeplus account is £5.95 per month. There may be fees for sending money and withdrawing or paying in cash. Both accounts come with the option to add on an overdraft.

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Zempler Bank (formerly Cashplus) Current Accounts reviews (7182)

Great customer service and support

Every time I have had a problem I have always been able to solve it immediately with great customer service and support. Reviewed on: 14th April 2021

Excellent online bank

Any queries with your account, they notify you so you can rectify mistakes before money goes out of your account Reviewed on: 14th April 2021

NOT a proper bank!

If you deposit or transfer any money between the hours of 9am-5pm then it will take on average 90-120mins to actually show in your account. If you attempt to deposit or transfer outwith these hours then you must WAIT until they open again at 9am for your deposit/transfer to complete! Absolutely useless for anything other than purchases with their pre-paid card. This is NOT a bank, its a milion miles from being a bank and I'm only leaving this review as I keep getting email after email from Cashplus saying their a bank and theyre up for an award, so hopefully this review will stop the spam emails daily! How these jokers are up for a banking award in the first place is beyond me, as stated a few times now Cashplus is NOT a bank!!!!! Reviewed on: 14th April 2021

Excellent Service

All the dealings I had with Cashplus, I have always found them to be very professional and helpful. I would recommend them. Reviewed on: 14th April 2021

Good banking

Very flexible plans plus contactless card and online baking make life easier Reviewed on: 14th April 2021

Cashplus never fails me

I have banked with them for years and their service has always been first-class. Reviewed on: 14th April 2021

More than a Bank- Excellent services

Cashplus is more than a bank, excellent services and a very good customer service. Reviewed on: 14th April 2021

Brilliant service

When I needed a bank they were there. Excellent service Reviewed on: 14th April 2021

Better than my Co-operativebank

Easy to access online app and always works Reviewed on: 14th April 2021

AMAZING

Such a great bank amazing service. I especially love the text you get to remind you your payment or direct debit is due awesome ! Reviewed on: 14th April 2021

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