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Zempler Bank (formerly Cashplus): Current accounts reviews

Name: Current accounts
Rating: 4.85 (7185 reviews)

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4.85

Based on 7,185 reviews, last reviewed 12th Jun 2025

41% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Excellent service and ontime resolution to the query Excellent service and ontime resolution to the query Reviewed on: 12th June 2025

Latest lowest rating:

1

Worst of them all Insane charges, poor customer support, how are they even in this award Reviewed on: 9th April 2025

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About this product

Zempler Bank offer two personal current accounts – the Freedom account and the Activeplus account.

The Freedom account has no monthly fees and the Activeplus account is £5.95 per month. There may be fees for sending money and withdrawing or paying in cash. Both accounts come with the option to add on an overdraft.

Zempler Bank reviews help you find out what it’s really like to be a customer. If you’ve used Zempler before, you can also leave a review and share your experience.

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Zempler Bank (formerly Cashplus) Current accounts reviews (7185)

Brilliant.....

Have ran both my business and personal account through Cashplus for the last 5 years. Having come from a "Main stream" bank I was a little wary but they have proved themselves to be faultless in both customer service and general lack of issues. Happy to recommend and I have done so, praise were praise is due. Reviewed on: 14th April 2021

Exellent account

What a great Idea.... I have been silly in my financial life and I needed a leg up, I got it from these guys. THANK YOU Reviewed on: 14th April 2021

CASH PLUS CARD

I've got bad credit I can't get a good bank account so CASH PLUS has been a life saver over the past few years I've never had any problems with them don't know what I'd do without them Reviewed on: 14th April 2021

Great customer service and support

Every time I have had a problem I have always been able to solve it immediately with great customer service and support. Reviewed on: 14th April 2021

Excellent online bank

Any queries with your account, they notify you so you can rectify mistakes before money goes out of your account Reviewed on: 14th April 2021

NOT a proper bank!

If you deposit or transfer any money between the hours of 9am-5pm then it will take on average 90-120mins to actually show in your account. If you attempt to deposit or transfer outwith these hours then you must WAIT until they open again at 9am for your deposit/transfer to complete! Absolutely useless for anything other than purchases with their pre-paid card. This is NOT a bank, its a milion miles from being a bank and I'm only leaving this review as I keep getting email after email from Cashplus saying their a bank and theyre up for an award, so hopefully this review will stop the spam emails daily! How these jokers are up for a banking award in the first place is beyond me, as stated a few times now Cashplus is NOT a bank!!!!! Reviewed on: 14th April 2021

Excellent Service

All the dealings I had with Cashplus, I have always found them to be very professional and helpful. I would recommend them. Reviewed on: 14th April 2021

Good banking

Very flexible plans plus contactless card and online baking make life easier Reviewed on: 14th April 2021

Cashplus never fails me

I have banked with them for years and their service has always been first-class. Reviewed on: 14th April 2021

More than a Bank- Excellent services

Cashplus is more than a bank, excellent services and a very good customer service. Reviewed on: 14th April 2021

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