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Zempler Bank (formerly Cashplus): Current Accounts reviews

Name: Current Accounts
Rating: 4.85 (7182 reviews)

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4.85

Based on 7,182 reviews, last reviewed 21st Apr 2025

81800% increase in 5 star reviews

in the past 90 days

400% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

I have been a customer for a while excellent service I have been a customer for a while Reviewed on: 21st April 2025

Latest lowest rating:

1

Worst of them all Insane charges, poor customer support, how are they even in this award Reviewed on: 9th April 2025

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About this product

Zempler Bank offer two personal current accounts – the Freedom account and the Activeplus account.

The Freedom account has no monthly fees and the Activeplus account is £5.95 per month. There may be fees for sending money and withdrawing or paying in cash. Both accounts come with the option to add on an overdraft.

Zempler Bank reviews help you find out what it’s really like to be a customer. If you’ve used Zempler before, you can also leave a review and share your experience.

Zempler Bank (formerly Cashplus) Current Accounts reviews (7182)

Review of the Zempler Bank (formerly Cashplus), Current Accounts:

Cashplus, Customer plus, Service plus for all of us.

I have been with cashplus before it became a normal bank, and has been satisfied with there level of service due to their courtesy, hospitality and understanding of the customer needs. If I had to call, each time I had an advisor they were very polite, congenial and caring in terms of responses. Reviewed on: 21st February 2024

Money is always a stressful topic, but dealing with...

Money is always a stressful topic, but dealing with Zempler was friendly and easy Reviewed on: 9th April 2025

Been a member for a number of years very happy for t...

Been a member for a number of years very happy for the experience. Reviewed on: 9th April 2025

Zempler bank is the best when it comes to customer s...

Zempler bank is the best when it comes to customer service. Reviewed on: 9th April 2025

The service was delivered promptly without delays an...

The service was delivered promptly without delays and Staff or representatives were helpful and friendly. Reviewed on: 9th April 2025

Great customer service, there to help when needed

Great customer service, there to help when needed Reviewed on: 9th April 2025

Worst of them all

Insane charges, poor customer support, how are they even in this award Reviewed on: 9th April 2025

Zempler opens the door to more bank service

Since becoming zempler I have been opened up more services. Reviewed on: 9th April 2025

I have had no issues.

I have had no issues. I transfer cash into my account instantly, make payments and pay direct debits no fees. Reviewed on: 9th April 2025

Absolutely faultless.

I’ve been with Zempler and Cashplus for many years. I’ve never had a problem with their service. I don’t use any other pre paid card. I would recommend it to everyone. Easy to use. I’m very happy. Thank you very much. Good luck. Reviewed on: 9th April 2025

Best prepaid card

Fast, reliable service. App easy to navigate. Excellent customer service. Reviewed on: 9th April 2025

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