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Zempler Bank (formerly Cashplus): Current accounts reviews

Name: Current accounts
Rating: 4.85 (7185 reviews)

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4.85

Based on 7,185 reviews, last reviewed 12th Jun 2025

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Excellent service and ontime resolution to the query Excellent service and ontime resolution to the query Reviewed on: 12th June 2025

Latest lowest rating:

1

Worst of them all Insane charges, poor customer support, how are they even in this award Reviewed on: 9th April 2025

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About this product

Zempler Bank offer two personal current accounts – the Freedom account and the Activeplus account.

The Freedom account has no monthly fees and the Activeplus account is £5.95 per month. There may be fees for sending money and withdrawing or paying in cash. Both accounts come with the option to add on an overdraft.

Zempler Bank reviews help you find out what it’s really like to be a customer. If you’ve used Zempler before, you can also leave a review and share your experience.

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Zempler Bank (formerly Cashplus) Current accounts reviews (7185)

Sky is the limit.

To become a standard bank is a great achievement of good and hard working. Reviewed on: 12th March 2021

It's Cash Plus

Excellent Service. Nothing is too much trouble, much better than some of the 'established' banks. Reviewed on: 12th March 2021

Never had a problem

Overall good banking experience Reviewed on: 12th March 2021

Excellent customer service

I’ve been a customer of Cash Plus for ten years now and the customer service has been first class all the way. They helped me through a period of bad credit and never lend more than I can afford. I recommend them to everyone. Reviewed on: 12th March 2021

Best babk

Excellent service. Easy to contact, efficient polite, & extremely helpful. Reviewed on: 12th March 2021

Bank stuff

I’ve been using cash plus for many years and I’ve always had nothing but good things to say about them. Customer service is outstanding and the few issues I have had have been sorted professionally politely and efficiently. I work in the Middle East and unfortunately can’t use them as my primary bank but wouldn’t hesitate to do so if the option arose Reviewed on: 12th March 2021

Excellent new Bank

Always had a first class reception from the customer service team as I only use online banking... Reviewed on: 12th March 2021

My cash plus account

I have now have being with cash plus for quite a while and there services from the beginning have been exceptional, specially with all my online banking needs and now that cashplus has become a bank it can only get better in the banking sector offering more financial help and now it will be able to offer more of the best products out there on the market to all it’s customers and to be able to compete against all the top banks, so I’d like to say well done to cashplus on becoming a Bank and good luck for the Future. Reviewed on: 12th March 2021

My review on Cashplus

They’re a very good bank, used them before they became a bank to help boost my credit score, never had a problem with them, all round fantastic really. Reviewed on: 12th March 2021

Easy to use better than other banks I have used

Best bank I have used by far no stupid hassle over payments etc everything going good Reviewed on: 12th March 2021

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