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Zempler Bank : Prepaid Card reviews

Name: Prepaid Card
Rating: 3.8 (54 reviews)

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4.06

Based on 54 reviews, last reviewed 24th Jan 2026

300% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

61%

24%

Latest highest rating:

5

Everything OK, no complaints. Everything OK, no complaints. Can't ask for more. Reviewed on: 24th January 2026

Latest lowest rating:

1

Really really bad! Really really bad! How a bank can be so unorganised & lacking in customer care these days is beyond shocking. Terrible non existent customer care, the... Read more Reviewed on: 24th July 2023

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About this product

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Zempler Bank Prepaid Card reviews (54)

Review of the Zempler Bank, Prepaid Card:

Easy to use app and excellent customer service.

Easy to use app and when my card was used fraudulently online, the matter was dealt with quickly and efficiently. Reviewed on: 28th March 2025

BANKING AT YOUR FINGERTIPS

I Have been with 'Cashplus for 12 years, way befor they became a Bank. I only have high praise for the 'Cashplus' company, for their overall approach to banking, it is like a breath of fresh air, banking with 'Cashplus Bank' is in my opinion a much better way of banking, With ease of use, excellent customer services. I would highly recommend 'Cashplus Bank' . In my eye's better than using any high street bank. Reviewed on: 11th February 2022

Cashplus

It's a good bank and with a good easy to use banking account app Reviewed on: 11th February 2022

Happy customer

Have had a prepaid account with cashplus for over ten years now and I could not have a complaint about the service I have received in that time. Reviewed on: 11th February 2022

Simply The Best!

After many years of being given the runaround by many major Banks in the UK (which seemed intent on driving people into debt - then proved it in 2008), this entreprenurial, and well intentioned business, came on the scene with a financial offering that seemed too good to be true, yet it has turned out to be exactly what I had been looking for, for many years. Simply put, Cashplus enabled me to take control of my finances in a way that NO other financial offerings had ever done for me, and what is more, they EARNED my trust, whereas ALL the mainstream banks earned distrust and disrespect. CashPlus is now a Bank, and I hope fervently that they do not become like every other customer-hating Bank out there. They do however have my trust, and that, along with their excellent service and offerings, is something I thought I would never experience in my Life. To me, CashPlus are the only Bank worthy of awards. Thank you APS Financial, and I genuinely mean it. Reviewed on: 10th February 2022

Credit without risk

Excellent option for a prepaid card Reviewed on: 10th February 2022

Please DO NOT HAVE ANYTHING TO DO WITH THIS BANK

The bank is a fraud. I have been trying to transfer my money out to complete on a property for one week. Opened an account in July and n October they said they would not be doing business with me anymore that i should transfer my money out. For the past one week i have been calling on why the transfer from my account has not been effected. They have a customer service that claims to her sending messages to a backend team for over a week now. Please if you love yourself and want to keep you sanity , avoid this bank like a plague Reviewed on: 19th November 2021

thief bank

Don’t trust cashplus bank, frozen your bank and thrift your money, imagine you are in holiday and cashplus freez your account, that’s my experience, DONT TRUST CASHPLUS BANK Reviewed on: 13th October 2021

Fraudsters

This company stole my company funding and refused to explain why. It cost me my business, my staff and my future. Legal fraudsters. Avoid at all costs Reviewed on: 25th May 2021

Excellent product

Easy to use, very easy to deal with Cashplus Bank. I am swapping my main account as a result of the great experience I have had Reviewed on: 14th April 2021

Great customer service

issue with phishing - they spotted it immediately & replaced my card ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ Would definitely recommend to everyone ! Reviewed on: 24th March 2021

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