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Zopa: Current account reviews

4.93
Based on 6,589 reviews, last reviewed 30th Apr 2026
54% decrease in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
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95%
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5%
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Latest highest rating:

5

Great interest rate offers. Nice simple to use app and great interest rate offers. Reviewed on: 27th April 2026
Adam's avatar
Adam

Latest lowest rating:

1

No MSE £15 credit as promised I applied for a current (Biscuit) account using a MSE link in March 2026 promising a credit of £15. I used the right link but no£15 has arrived and Zo... Read more Reviewed on: 30th April 2026
Maxwell Gridley's avatar
Maxwell Gridley

About this product

Biscuit is a free-to-open current account from Zopa.

You can open a Zopa Biscuit account in the app and it only takes a few minutes. Opening a Biscuit current account gives you access to intuitive budgeting tools, real-time spending notifications and no hidden fees.

Zopa Biscuit current account reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Zopa Current account reviews (6589)

Great rates and products available - user friendly a...

4
Great rates and products available - user friendly a well. Great referral program as well. Reviewed on: 15th January 2026

Happy with the service provided .

5
Happy with the service provided . Does all it says it will. Can rely on this bank. Reviewed on: 15th January 2026

Conscientious, proactive customer service.

5
Conscientious, proactive customer service. Reviewed on: 15th January 2026

ZOPA offers me credit and financial information and...

5
ZOPA offers me credit and financial information and independence Reviewed on: 15th January 2026

Not just a bank, a life line

5
I open an account with Zopa after getting a credit card with them for £350. As someone with a poor credit history after the death of a family member, this was a life line to me. I no longer need the credit card but got the biscuit account offer. 7.5% on £300 every month is amazing, and it’s really helped encourage me to help get life back on track. I’ve budgeted hard just to afford the £300. I love that it also tells me my total interest since opening. I hope I can continue after April when my rate ends. Reviewed on: 15th January 2026

Zopa has excellent software, very easy to open an ac...

5
Zopa has excellent software, very easy to open an account. Reviewed on: 15th January 2026

Outstanding customer service easy to use

5
Outstanding customer service easy to use Reviewed on: 15th January 2026

Good bank, but quite slow customer service.

4
Good bank, but quite slow customer service. Request to unfreeze account took a long time, and I had to send a follow-up email. Reviewed on: 15th January 2026

Very good reliable bank, dose what a bank should wit...

5
Very good reliable bank, dose what a bank should with one extra compensations Reviewed on: 15th January 2026

Excellent service

5
Easy to use app. Responsive and helpful customer service on the app that are fast at replying. Competitive interest rates too. Overall, cannot complain. Reviewed on: 15th January 2026

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