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Zopa: Current account reviews

Name: Current account
Rating: 4.82 (6600 reviews)

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4.82

Based on 6,600 reviews, last reviewed 20th Aug 2026

99% decrease in 5 star reviews

in the past 90 days

67% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Simply the best Market leader in finance with standards of excellence in product offering and supported customer service . Thank you Zopa team. Reviewed on: 20th August 2026

Latest lowest rating:

1

Security and customer service non existent They gave away thousands of pounds of my money in a fraud . Not their fault obviously not security isn’t good enough and customer service is appalling... Read more Reviewed on: 30th May 2026

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About this product

Biscuit is a free-to-open current account from Zopa.

You can open a Zopa Biscuit account in the app and it only takes a few minutes. Opening a Biscuit current account gives you access to intuitive budgeting tools, real-time spending notifications and no hidden fees.

Zopa Biscuit current account reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Current account reviews (6600)

Zopa provides good service but being new in marketpl...

Zopa provides good service but being new in marketplace they must improve service level in all aspects to give cutthroat competition to its competitors and excellence to the customers. Reviewed on: 15th January 2026

Excellent service since i started with them.

Excellent service since i started with them. Customer service was top notch Reviewed on: 15th January 2026

Zopa review.

Opened the account recently and very impressed. Easy to use app very efficient. Reviewed on: 15th January 2026

Everyone is very friendly and helpful.

Everyone is very friendly and helpful. Nothing is too much problem in solving issues and given advice however long it takes. Reviewed on: 15th January 2026

Zopa for an easy access ISA account.

I have used Zopa for an easy access ISA account. Previous ISA accounts I have used were very old fashioned and transfers had to be requested in writing . Zopa couldn't be more different. It is so easy to use and reassuring secure. Reviewed on: 15th January 2026

Easy to understand always available and fair

Easy to understand always available and fair Reviewed on: 15th January 2026

I had a great experience on my bad time when I reall...

I had a great experience on my bad time when I really need help to get some credit cards zips give best offers. Reviewed on: 15th January 2026

Always quick to respond to any queries I have and a...

Always quick to respond to any queries I have and a great choice of different accounts to invest in Reviewed on: 15th January 2026

Excellent savings accounts

I have not needed customer service so I have no experience. The savings accounts and bank account are excellent. Savings pots especially are easy to set up and makes life so much easier when saving for specific items Reviewed on: 15th January 2026

Great accounts and offers

With what I have I'm happy with the accounts Reviewed on: 15th January 2026

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