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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69091 reviews)

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4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69091)

They have been great to deal with

They have been great to deal with Reviewed on: 7th March 2026

This was so smooth.

This was so smooth. All on line and the funds were in my account the same day. Highly recommend Zopa for a personal loan. Reviewed on: 7th March 2026

Amazing friendly staff who are always ready to help.

Amazing friendly staff who are always ready to help. My Zopa loan was exactly what I wanted and was sorted really quick Reviewed on: 7th March 2026

So easy and really well explained regarding interest...

So easy and really well explained regarding interest and monthly payments. Reviewed on: 7th March 2026

Quick and efficient good communication

Quick and efficient good communication Reviewed on: 7th March 2026

Excellent and quick service.

Excellent and quick service. Really impressed Reviewed on: 7th March 2026

Superlative Service

Superlative end to end experience from a digital financial services perspective. Reviewed on: 7th March 2026

Zopa are fantastic, customer service is great, strai...

Zopa are fantastic, customer service is great, straightforward and clear. Reviewed on: 7th March 2026

Zopa loan

The decision and transaction was so quick and the interest rate beat all competitors. I had my loan and all the information I needed in 2 days and the app is so detailed and easy to use. I'm delighted I chose Zopa. Reviewed on: 7th March 2026

I have been able to use the digital platform with ease.

I have been able to use the digital platform with ease. It has been helpful Reviewed on: 7th March 2026

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