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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69091 reviews)

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4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69091)

Excellent service, easy to arrange a loan , no hassle.

Excellent service, easy to arrange a loan , no hassle. Quick loan decision Reviewed on: 7th March 2026

Quick and easy

Quick and easy experience from applying to receiving money in account. Reviewed on: 7th March 2026

5 star service

Very fast efficient and stress free process at a competitive repayment rate. Would highly recommend to others Reviewed on: 7th March 2026

Quick and efficient service.

Quick and efficient service. The process was straightforward, communication was clear, and the funds were arranged quickly. A smooth, professional and hassle-free experience. Thank you. Reviewed on: 7th March 2026

Excellent

Great service, very easy application Reviewed on: 7th March 2026

Excellent service been with over 5 years

Excellent service been with over 5 years Reviewed on: 7th March 2026

It was very easy to follow the instructions to compl...

It was very easy to follow the instructions to complete the application. No judgement is always good Reviewed on: 6th March 2026

The application process was very easy and quick.

The application process was very easy and quick. The interest rate is also good so my overall experience was positive. Reviewed on: 6th March 2026

When I was going through serious financial difficult...

When I was going through serious financial difficulties, Zopa offered me a loan with a much more affordable interest rate than others. Their support meant a lot during a very stressful time and helped relieve a huge burden. I’m truly grateful for their help when I needed it most. Reviewed on: 6th March 2026

Loan approved with minimum worry.

Loan approved with minimum worry. Loan awarded in good time. This is an excellent firm and I would highly recommend them because they are efficient, helpful and courteous. Reviewed on: 6th March 2026

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