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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69091 reviews)

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4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69091)

A simple quick and informative process.

A simple quick and informative process. I was treated with respect and felt that I was engaging in a secure transaction. Everyone I spoke to was polite and helpful. I have used Zopa before and I would use them again Reviewed on: 6th March 2026

Friendly and knowledgeable with excellent customer s...

Friendly and knowledgeable with excellent customer service Reviewed on: 6th March 2026

So so easy

So easy to set up with a great website and app to manage your location and. Reviewed on: 6th March 2026

I've been with Zopa for 5 years

I've been with Zopa for 5 years and never had any problems. Of course they gave us a great deal at that time... We covered existing loans, got an extra loan and still paid less than what we were paying up to that moment. Reviewed on: 6th March 2026

Swift, efficient and friendly.

Swift, efficient and friendly. Always kept informed of progress and everything went smoothly. Reviewed on: 6th March 2026

So easy , so quick , money in my bank in hours would...

So easy , so quick , money in my bank in hours would highly recommend. Reviewed on: 6th March 2026

Fast, easy process, step by step with great comms.

Fast, easy process, step by step with great comms. Reviewed on: 6th March 2026

I urgently needed money and I couldn't find anywhere...

I urgently needed money and I couldn't find anywhere to borrow it.ir was only Zopa personal loan accepted my loan aplication. I would thanks Zopa who helped me in my difficult time. Reviewed on: 6th March 2026

It was really easy from start to finish

It was really easy from start to finish Reviewed on: 6th March 2026

I was very impressed by the speed of the application...

I was very impressed by the speed of the application and wire transfer...top class. I would say it was the best experience i have had in a loan or credit application as it was simple, easy to understand and as ive said extremeley fast. Well Done! Reviewed on: 6th March 2026

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