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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69091 reviews)

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4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69091)

Simple, quick and painless experience!

Very simple, quick and hassle free experience! Reviewed on: 6th March 2026

A few months ago.

A few months ago. I finished paying off my Zopa loan and having bern very impressed with their customer service and helpfulness, I have now taken another loan with them. I would highly recommed Zopa Reviewed on: 6th March 2026

Good customer service prompt payment and clear under...

Good customer service prompt payment and clear understanding of the interest rate on how much to pay back on the loan. Reviewed on: 6th March 2026

Quick decision easy application.

Quick decision easy application. Money quickly available, paid straight into account. Reviewed on: 6th March 2026

Staff, loans

I found the staff very helpful with my application & I would definitely recommend Zopa to my friends & if I needed another loan I would certainly recommend Zopa for another loan. Reviewed on: 6th March 2026

Great experience,professional,simple to do,hassle free

Great experience,professional,simple to do,hassle free Reviewed on: 6th March 2026

Excellent

They were best just took my word and help me straight away which appreciated Reviewed on: 6th March 2026

In case you need money,

For me, the process was efficient, with immediate access to funds and afavorable interest rate. Reviewed on: 6th March 2026

Overall experiance excellent.

Overall experiance excellent. Never had such a good company Reviewed on: 6th March 2026

Loan Very positive.

Very positive. Easy to do. Well once I done the photo verification. Still a bit of a dinosaur with technology Reviewed on: 6th March 2026

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