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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69091 reviews)

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4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69091)

Quick interactive and easy to use.

Quick interactive and easy to use. Decisions very quick. Account detail very accessible and well laid out. Good communication every month. Reviewed on: 17th January 2026

Very supportive

Very supportive, great, user friendly app. Reviewed on: 17th January 2026

Excellent service from beginning to end, helpful hom...

Excellent service from beginning to end, helpful homes and really transparent..love the app very user friendly..highly recommend! Reviewed on: 17th January 2026

I have used Zopa a couple of times

I have used Zopa a couple of times and they have been very helpful. And they always notify you when the payment is taken Reviewed on: 17th January 2026

Easy to apply and good commissions.

Easy to apply and good commissions. Reviewed on: 17th January 2026

Easy, efficient and prompt online service.

Easy, efficient and prompt online service. Reviewed on: 17th January 2026

Redefines the lending experience with simplicity and...

Redefines the lending experience with simplicity and speed. Offering instant approval and immediate disbursement... eliminates the lengthy waiting periods". Reviewed on: 17th January 2026

Brilliant service

Easy quick service. Smooth process. Reviewed on: 17th January 2026

I have a personal loan with ZOPA.

I have a personal loan with ZOPA. The application was easy enough for me to understand and customer service was excellent. Reviewed on: 17th January 2026

Have been with Zopa for years wish i could deal with...

Have been with Zopa for years wish i could deal with everything to do with money as they are fantastic Reviewed on: 17th January 2026

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