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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69091 reviews)

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4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69091)

A Good customer experience with a phone call to a Zo...

A Good customer experience with a phone call to a Zopa team member to confirm my details when applying for a Zopa Loan ,all was made clear and the App details all your products and forthcoming payments Reviewed on: 17th January 2026

Quick and convenient

Quick and convenient and with correct history, good APR rates. Reviewed on: 17th January 2026

Sorted me out with a credit card and a personal loan

Sorted me out with a credit card and a personal loan when I needed it so many thanks from me Reviewed on: 17th January 2026

Easy to apply, very quick decision.

Easy to apply, very quick decision. Would highly recommend to friends and family and would use again myself. Reviewed on: 17th January 2026

Excellent Service 5*

Zopa Bank is easy to access & has excellent customer service. Staff are very friendly helpful & knowledgeable. I will definitely recommend Zopa to any of my friends and family who are considering changing banks or looking into taking out a loan. Reviewed on: 17th January 2026

Highly recommend

What can I say zopa gave me a loan when nobody else would, It what's an emergency, I cannot thank them enough. Reviewed on: 17th January 2026

Zopa 100% the best.

Zopa is one for the best loan companies for me , they are quick application form money in the bank straight away, customer services are a great help if you need to contact them, zopa 100% one of the best loan companies. Reviewed on: 17th January 2026

Very easy to apply for loan.

Very easy to apply for loan. Very competitive rates. Quick response. Excellent customer service Reviewed on: 17th January 2026

Quick and simple

The online application was straight forward and user friendly. All standard questions and nothing too intrusive. I applied early hours in the morning just before bed with another company where they wanted live pictures for the application. Too late to be sharing pictures with sleepy eyes and sideways hair. I ended the application. As Zopa offered basically the same rate I started the application and was done in ten minutes. I received confirmation and the funds were transfered quickly. Great service. Reviewed on: 17th January 2026

Fabulous team

Really easy to work with. Helpful staff. Great service. Reviewed on: 17th January 2026

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