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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69091 reviews)

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4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69091)

Quick, simple process with clear guidance and inform...

Quick, simple process with clear guidance and information. Reviewed on: 16th January 2026

I had a quick decision at a great price.

I had a quick decision at a great price. Reviewed on: 16th January 2026

Process was quick and simple Everything was made cle...

Process was quick and simple Everything was made clear with no complex jargon Reviewed on: 16th January 2026

Been with Zopa for several years.

Been with Zopa for several years. Experience has been excellent, the app is excellent and so user friendly. Reviewed on: 16th January 2026

Great company

Loan dealt with very quickly and professionally. Great customer service Reviewed on: 16th January 2026

I applied for a loan March last year and got excepte...

I applied for a loan March last year and got excepted and the money was in my account within 10 minutes highly recommended Reviewed on: 16th January 2026

Fast and efficient.

Fast and efficient. Good website, easy to navigate. Thank you. Reviewed on: 16th January 2026

Excellent service, easy process.

Excellent service, easy process. Reviewed on: 16th January 2026

Absolutely amazing so quick and easy to do

Absolutely amazing so quick and easy to do Reviewed on: 16th January 2026

No Hassle Loan

It was a fast and very straightforward process, very easy to understand and apply for.. The money was transferred into my account very quickly without any hassle at all. I would definitely choose Zopa again for any future loans. Reviewed on: 16th January 2026

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