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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69091 reviews)

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4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69091)

Excellent communication and service.

Great communication, prompt efficient service. Easy to contact, make requests, fast decisions and feedback given. Overall a professional, speedy, helpful money lending experience. Reviewed on: 16th January 2026

Highly recommend Zopa

Easy to apply, service fast and professional. Good customer service and reasonable rates along with a great app. Reviewed on: 16th January 2026

App is great, money pays in immediately

App is great, money pays in immediately Reviewed on: 16th January 2026

helpful quick

very helpful understanding quick reply money straight into bank no problems Reviewed on: 16th January 2026

Zopa loans

Very competitive rates fast decision keep you well informed and the money is transferred to you very quickly would highly recommend Reviewed on: 16th January 2026

The application process was seamless and intuitive

The application process was seamless and intuitive, the follow up call was painless and informative Reviewed on: 16th January 2026

Excellent customer experience quick and efficient

Excellent customer experience quick and efficient Reviewed on: 16th January 2026

Excellent service easy to navigate great app everyth...

Excellent service easy to navigate great app everything you could wish for in a finance company Reviewed on: 16th January 2026

Wanted to consolidate credit cards.

Wanted to consolidate credit cards. Zopa very friendly and easy to talk to. Reviewed on: 16th January 2026

Quick no Hazel loan same day.

Quick no Hazel loan same day. Saved me from personal serious issue. Zopa is the best. Reviewed on: 16th January 2026

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