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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69091 reviews)

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4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69091)

Great service

Easy application. Fast decision and money transferred quickly. Excellent service ! Reviewed on: 16th January 2026

They’ve always been very good at communication and e...

They’ve always been very good at communication and ease of app Reviewed on: 16th January 2026

Amazing service!

Amazing service! So straightforward to apply and had my loan in my bank within minutes!! Reviewed on: 16th January 2026

Great company

Great and easy to sort out a loan Reviewed on: 16th January 2026

Excellent customer service and good all round staff...

Excellent customer service and good all round staff over the phone. Everyone was very helpful and informative. Reviewed on: 16th January 2026

Easy to communicate with and helpful

Easy to communicate with and helpful Reviewed on: 16th January 2026

The whole process was user-friendly and quick.

The whole process was user-friendly and quick. Short discussion with a lady who asked non-invasive questions and passed the application almost immediately. Reviewed on: 16th January 2026

Great service.

Great service. Great costumer service Reviewed on: 16th January 2026

Filled up my form and there, in about five everythin...

Filled up my form and there, in about five everything was finalised. Quite decision money in my account straight away. Great service. Reviewed on: 16th January 2026

Great Customer Service, Easy experience, Quick & Eff...

Great Customer Service, Easy experience, Quick & Efficient, Would definitely use again - Infact my partner has,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,, Reviewed on: 16th January 2026

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