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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69091 reviews)

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4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69091)

professional and polite together with empathy to cus...

professional and polite together with empathy to customer in whatever they need in regards to advice in relation to their enquirey Reviewed on: 16th January 2026

Excellent provider, cannot fault

Gave me a chance when very few would, great customer service, cannot fault Reviewed on: 16th January 2026

Zopa experience

A fast, efficient way to borrow money. Reviewed on: 16th January 2026

Transferred a loan better deal on interest

Transferred a loan better deal on interest Reviewed on: 16th January 2026

Top lender, very fair, good rates.

Top lender, very fair, good rates. I’ve worked with Zopa for a few years and never an issue. Reviewed on: 16th January 2026

Very easy process, and affordable.

Very easy process, and affordable. Reviewed on: 16th January 2026

Applying was quick and easy, I had no problems

Applying was quick and easy, I had no problems Reviewed on: 16th January 2026

Excellent andvery efficient.

Excellent, easy to do, very efficient and the money was in my account quickly! Reviewed on: 16th January 2026

Zopa, the best choice

Loan from Zopa came in the perfect moment, very happy with their help Reviewed on: 16th January 2026

Very fast service and decision by professional, frie...

Very fast service and decision by professional, friendly staff. Highly recommended. Reviewed on: 16th January 2026

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