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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69091 reviews)

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4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69091)

Would highly recommend

Excellent communication with informed pleasant employees Reviewed on: 16th January 2026

I bought a secondhand car so that was the loan, it w...

I bought a secondhand car so that was the loan, it was approved so quick when 2 said I was to old ( I was 71) so I was so happy Reviewed on: 16th January 2026

Dare I say this is the future of banking?

Dare I say this is the future of banking? There is a different level of trust here. Reviewed on: 16th January 2026

Very efficient quick service and I would highly reco...

Very efficient quick service and I would highly recommend. The funds were available as promised within a matter of minutes Reviewed on: 16th January 2026

From start to finish no problem money in my account...

From start to finish no problem money in my account within minutes Reviewed on: 16th January 2026

. The application process was super fast

The application process was super fast via the app and the money landed in my account in no time. Reviewed on: 16th January 2026

Easy to deal with.

Easy to deal with. Very good operators in customer service. Reviewed on: 16th January 2026

Quick efficient helpful service, staff well informed...

Quick efficient helpful service, staff well informed and very professional Reviewed on: 16th January 2026

Easy to apply, app straight forward and easy to use.

Easy to apply, app straight forward and easy to use. Competitive rates, fast transfer. Reviewed on: 16th January 2026

brilliant fast and easy.

brilliant fast and easy. No drawn out applications love it Reviewed on: 16th January 2026

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