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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69091 reviews)

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4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69091)

Happy with my experience.

Happy with my experience. Loan set out clearly to understand total repayments/ how much each month and when. Also the App is visual so you can see how much you’ve paid/ how far come Reviewed on: 16th January 2026

Easy to use app, quick support when needed.

Easy to use app, quick support when needed. Reviewed on: 16th January 2026

I found my zopa loan to be hassle free easy to acces...

I found my zopa loan to be hassle free easy to access and was offered good rates Reviewed on: 16th January 2026

Got my money with in minutes really happy

Got my money with in minutes really happy Reviewed on: 16th January 2026

Zopa loan experience

I arranged a loan with Zopa. I was fast, it was friendly, it’s a great interest rate. Reviewed on: 16th January 2026

Quick, simple and uncomplicated!

Quick, simple and uncomplicated, the application process was so quick with the funds being available almost immediately. Having the ability to track my progress in the app as well as make additional payments in just a few clicks makes managing my loan seamless. Reviewed on: 16th January 2026

Very quick and prompt hassle free good rates of inte...

Very quick and prompt hassle free good rates of interest used this company many times I have recommended this to family and friends Reviewed on: 16th January 2026

ZOPA staffs are well trained.

ZOPA staffs are well trained. They deliver what they promise to their customers. Only excellent performance to the highest standards. I applied for a loan. Money was at hand just when I needed. Simple application. Quick assessment. Fast response within minutes and money was in my account. I was so pleased. The loan is affordable each which is very good. ZOPA team are all professionals and work very hard putting customers first. I am always treated with respect. They regularly communicates with me in advance to ensure i am aware of any changes. I have recommended ZOPA to family and friends. l will NEVER change zopa company for any other. They are really good. Reviewed on: 16th January 2026

Amazing customer service.

Amazing customer service. Phone interactions a cut above most others. Reviewed on: 16th January 2026

Very fair company.

Very fair company. Friendly customer service Reviewed on: 16th January 2026

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