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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69091 reviews)

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4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69091)

Loan easy to obtain although affordability checked a...

Loan easy to obtain although affordability checked and finances reviewed Reviewed on: 16th January 2026

Zopa was there when I was in a jam

Zopa was there when I was in a jam Reviewed on: 16th January 2026

Prompt service no problems contacting them

Prompt service no problems contacting them Reviewed on: 16th January 2026

I had a really positive experience using Zopa company.

I had a really positive experience using Zopa company. The application process was straightforward and easy to understand, and I appreciated how clear everything was from the start. The decision was quick, communication was good throughout, and there were no surprises. Overall, it was a smooth and stress-free experience and I’d happily recommend them to others. Reviewed on: 16th January 2026

Very friendly, and very happy to help.

Very friendly, and very happy to help. Reviewed on: 16th January 2026

I have very interaction with there customers service

I have very interaction with there customers service Reviewed on: 16th January 2026

Excellent to work with

Excellent to work with. Everything was simple and straight forward Reviewed on: 16th January 2026

Easy and userfriendly

Userfriendly website, easy to apply and no long waiting time for outcome Reviewed on: 16th January 2026

Zopa great

Zopa is really quick for a discussion for loan lending and I love the Zopa app and when you call they are very polite and very helpful the APR is great value. Reviewed on: 16th January 2026

Been fab so far!

Been fab so far! Always updates me when things are due also. Reviewed on: 16th January 2026

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