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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69090 reviews)

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4.91

Based on 69,090 reviews, last reviewed 12th Sep 2026

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Very good and very esy to apply Very good and very esy to apply very fast Reviewed on: 12th September 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69090)

First Time Experience of Zopa: Really Smooth!

It was relatively easy subject to the essential security procedures to apply for a loan which was much needed. The emails and instructions were clear and self explanatory and it all worked smoothly with no real technical difficulties and everything, I found, was self-explanatory. Reviewed on: 16th January 2026

Easy online application

Getting the loan was easy online and literally in my account in under 5 minutes. Reviewed on: 16th January 2026

Easy to use the app.

Easy to use the app. Very efficient when applying for a loan. Everything went smoothly. Reviewed on: 16th January 2026

Fast and friendly

Professional staff who know what they are talking about. Reviewed on: 16th January 2026

The besr

Always helpful friendly staff and efficient Reviewed on: 16th January 2026

It’s fast easy and excellent service

It’s fast easy and excellent service Reviewed on: 16th January 2026

I took a loan out to purchase a new car

I took a loan out to purchase a new car and it was quick and simple the money was in my bank the same day. I wanted to change the day payments were taken out and this was easily done within the app with no hassle Reviewed on: 16th January 2026

Very helpful from start to finish.

Very helpful from start to finish. The lady I spoke to who called me for additional information was just so lovely. She gave me additional info as I went through DV and mentioned it and I had just lost my father also. Very empathetic and spoke to me like a person not like a number like other companies. Reviewed on: 16th January 2026

The service provided was very informative

The service provided was very informative Reviewed on: 16th January 2026

Great experience - Easy to deal with

Great experience - Easy to deal with Reviewed on: 16th January 2026

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