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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69091 reviews)

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4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69091)

Very good quick honest relieable

Very good quick honest relieable Reviewed on: 16th January 2026

Straightforward procedure .

Straightforward procedure . Easy to navigate application Reviewed on: 16th January 2026

Great provider positive customer journey

I have been a Zopa customer for over 5 years, I’ve had nothing but a smooth customer journey with no need to call or contact Zopa with any issues or concerns. Reviewed on: 16th January 2026

Happy Customer here!

The process was straightforward. The app is easy to use with helpful features. The customer service is superb. Reviewed on: 16th January 2026

So easy to apply and I really didn’t expect the mone...

So easy to apply and I really didn’t expect the money in my account as quickly as it was Reviewed on: 16th January 2026

Quick response, safe,friendly approach

Quick response, safe,friendly approach Reviewed on: 16th January 2026

Glad I Found Zopa

I needed a loan and they popped up on my comparison, I thought I’d give them a go and it was so straightforward, I had the money in my account within a few minutes! Reviewed on: 16th January 2026

Very good for every loan, very fast and easy

Very good for every loan, very fast and easy Reviewed on: 16th January 2026

First Time Experience of Zopa: Really Smooth!

It was relatively easy subject to the essential security procedures to apply for a loan which was much needed. The emails and instructions were clear and self explanatory and it all worked smoothly with no real technical difficulties and everything, I found, was self-explanatory. Reviewed on: 16th January 2026

Easy online application

Getting the loan was easy online and literally in my account in under 5 minutes. Reviewed on: 16th January 2026

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