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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69091 reviews)

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4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69091)

Fast efficient company whom I would recommend to any...

Fast efficient company whom I would recommend to anyone. Reviewed on: 16th January 2026

Consolidated

Ease from start to finish, also notifications of any changes in good time Reviewed on: 16th January 2026

Quick easy and efficient service

Easy forms quick and efficient service friendly and helpful staff Reviewed on: 16th January 2026

Trustable website

It was not complicated to follow the instructions. Zopa is honest Reviewed on: 16th January 2026

Professional and reliable .

Were fast and prompt reply to my request for a loan. Thank you. Highly recommend them Reviewed on: 16th January 2026

The loan process was quick and easy.

The loan process was quick and easy. The customer service is very efficient and friendly Reviewed on: 16th January 2026

Needed a loan and was incredibly easy to arrange.

Needed a loan and was incredibly easy to arrange. Excellent advice on being careful with credit and good functions for monitoring repayments and options for paying extra Reviewed on: 16th January 2026

Nice and quick really.

Nice and quick really. Easy process although I need to download the app. Just short of time. Reviewed on: 16th January 2026

Excellent service

From start to finish the process was easy to follow, customer service always excellent and decision was very quick Reviewed on: 16th January 2026

Friendly helpful and quick.

Friendly helpful and quick. This has helped my get my home on track which has helped my health tremendously. Reviewed on: 16th January 2026

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