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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69091 reviews)

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4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69091)

Everything is easy to do with Zopa from credit card...

Everything is easy to do with Zopa from credit card payments to personal loans outstanding service Reviewed on: 16th January 2026

Very helpful, great service.

Very helpful, great service. Good products and very user friendly app Reviewed on: 16th January 2026

Top notch..

Top notch service from start to finish and an amazing apr Reviewed on: 16th January 2026

Easy and simple

The process is so simple and explained every step of the application process Reviewed on: 16th January 2026

OUTSTANDING SERVICE

After struggling to obtain car credit or loan to purchase a vehicle Zopa was wonderful without introducing inflated unmanageable rates. Their customer service is 5 star quality. The response time is excellent and app is very easy to use making balancing repayments extremely easy Reviewed on: 16th January 2026

Very fast help with stress of life .

It was very easy and fast that helped me sort things out . Reviewed on: 16th January 2026

My experience with you is extremely good

My experience with you is extremely good Reviewed on: 16th January 2026

Great company

Very simple and easy application process Reviewed on: 16th January 2026

Cash in the bank within minutes!

Very open and honest company to deal with. Very fast decision after application, and money was in the bank, literally within minutes. Reviewed on: 16th January 2026

Easy to use on line service - decision and funds rec...

Easy to use on line service - decision and funds received in a very short amount of time. Reviewed on: 16th January 2026

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