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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69091 reviews)

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4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69091)

Simple application

Very happy i had an easy application and received money instantly . Reviewed on: 16th January 2026

It was really quick and easy.

It was really quick and easy...I've never had a loan before, will definitely recommend zopa Reviewed on: 16th January 2026

Very easy to use, and quick transfers.

Very easy to use, and quick transfers. Great for me as my credit rating isnt as high as I’d like and there was still reasonable options for me. It’s great to be able to have a company that will support you when you need it. Reviewed on: 16th January 2026

Excellent service, prompt, efficient and very profes...

Excellent service, prompt, efficient and very professional. I rang customer services and the young man I spoke to was knowledgeable, friendly, he knew what he was talking about. It was a pleasure speaking to him. Reviewed on: 16th January 2026

Always treated me with respect.

Always treated me with respect. Thing are never to hard Reviewed on: 16th January 2026

Great service, quick setup and competitive rates.

Great service, quick setup and competitive rates. Easy payment systems and good use of app to keep up to date with progress in repayments. Reviewed on: 16th January 2026

Easy quick

Easy quick no problem with the website. What more do you need from a company like Zopa. Excellent Reviewed on: 16th January 2026

10/10 helped me build my score

Zopa have been brilliant with me, gave me credit when I needed it but didn’t push me in to having too much. Credit card has helped me build my credit score. 10/10 for me no issues in 3 years. Reviewed on: 16th January 2026

Easy & good percentage rates

It was easy to get a Zopa personal loan and good percentage rates. Even have a Zopa credit card as well. Reviewed on: 16th January 2026

I have a credit card, a 5000 pound loan and 13 thous...

I have a credit card, a 5000 pound loan and 13 thousand pounds worth of car finance with zopa, and they are brilliant. Great rates and very very helpfull. Reviewed on: 16th January 2026

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