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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69091 reviews)

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4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69091)

Simple, fast and reliable

Zopa Loans made borrowing easy and transparent. The application was quick, rates were competitive, and there were no hidden fees. Their app makes managing payments simple, and customer service is helpful and responsive. Overall, a reliable and hassle-free option for a personal Reviewed on: 16th January 2026

I have a Credit card and 2 loans with Zopa.

I have a Credit card and 2 loans with Zopa. great value and no issues. I also recommended Zopa to my son who got finance for his car through Zopa with a nice easy to understand process. will continue to use Zopa for many years to come Reviewed on: 16th January 2026

Zopa hand in hand

Every step of the way Zopa was there for me Reviewed on: 16th January 2026

Quick and simple.

Quick and simple. Explained everything simple and in easy to understand it Reviewed on: 16th January 2026

Simple application process

It was very easy and quick to go through the application form for a loan Reviewed on: 16th January 2026

Tidy up the finances

I needed to tidy up my finances after a change in circumstances. I took out a loan which was very quick and easy, I pay a better rate of interest and the app is so easy to use. Really good service. Reviewed on: 16th January 2026

Would recommend

Quick decision, easy application process, kept well informed of progress Reviewed on: 16th January 2026

It was very easy to apply for a personal loan and I...

It was very easy to apply for a personal loan and I received a quick and efficient answer to my application Reviewed on: 16th January 2026

Amazing experience and quick loan, no fussy

Amazing experience and quick loan, no fussy Reviewed on: 16th January 2026

Verification process was fast and easy and my loan a...

Verification process was fast and easy and my loan application was approved within 24 hours. The verification caller was polite, friendly and very courteous I could not have wished any better. I would happily recommend Zopa to my family and friends any day any time Reviewed on: 16th January 2026

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