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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69091 reviews)

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4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69091)

Top lender all round

Top lender all round, from the beginning to the end Reviewed on: 16th January 2026

Excellent customer service and products

Excellent customer service and products Reviewed on: 16th January 2026

Straightforward, simple and swift end to end

Application process was simple and straightforward. Communication was great throughout and disbursement swift. Reviewed on: 16th January 2026

Easy enough to apply for and cheap payments

Easy enough to apply for and cheap payments Reviewed on: 16th January 2026

Very quick and clear processes.

Very quick and clear processes. Great communication. Reviewed on: 16th January 2026

Easy to deal with fast and efficient

Easy to deal with fast and efficient Reviewed on: 16th January 2026

I wish Zopa did mortgages too!

I wish Zopa did mortgages too! Easy to navigate and communicate with them without jargon and unnecessary terms and requirements. Reviewed on: 16th January 2026

Easy to apply and some easy to navigate The app is s...

Easy to apply and some easy to navigate The app is self explanatory and you get alerts every month Reviewed on: 16th January 2026

Zopa best loan company

I have had 3 loans with Zopa, was easy to navigate, and excellent customer service. Zop Reviewed on: 16th January 2026

Mooremaria

My experience with Zopa was very quick and easy Reviewed on: 16th January 2026

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