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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69091 reviews)

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4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69091)

very helpful good service and advice

very helpful good service and advice Reviewed on: 16th January 2026

I have had exceptional experiences with Zopa the cus...

I have had exceptional experiences with Zopa the customer support is exemplary. Reviewed on: 16th January 2026

Great friendly and helpful c

Great friendly and helpful customer support when needed always there to help Reviewed on: 16th January 2026

Loan good service

Very cool end very good project good service Reviewed on: 16th January 2026

Friendly service.

Friendly service. Easy to use app, straightforward, no problems.. always helpful Reviewed on: 16th January 2026

Zopa fast and easy to apply

Zopa makes it easy to apply and money is paid out quickly. The app is also excellent for checking outstanding balance and if you can apply for different services Reviewed on: 16th January 2026

Fast and efficient

Quick and easy to apply got the money paid into the bank within 30 mins Reviewed on: 16th January 2026

Easy to use app and stay in control of your...

Easy to use app and stay in control of your finances Reviewed on: 16th January 2026

Quick and easy to use.

Quick and easy to use. Applied and the funds were in my bank with 15 mins. I was able to change the direct debit to suit me too and everything was done online. The only thing they asked me for was a payslip to prove my income. Once they had that it was extremely quick. Highly recommend them. Reviewed on: 16th January 2026

Usually straightforward and fast.

Usually straightforward and fast. Reviewed on: 16th January 2026

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