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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69091 reviews)

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4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69091)

All quick and easy - great communication from Zopa.

All quick and easy - great communication from Zopa. Reviewed on: 16th January 2026

Really good app seeing what your paying and easy rep...

Really good app seeing what your paying and easy repayments Reviewed on: 16th January 2026

5 star service

Fantastic very helpful I would definitely recommend Zopa Reviewed on: 16th January 2026

Easy to apply fast payout

Easy to apply fast payout track on app payments and dates. Reviewed on: 16th January 2026

Excellent from start to finish .

Good interest rates a very slick and user friendly experience from start to finish with the application, then so easy to manage loan with great app. Highly recommend Reviewed on: 16th January 2026

Loans made easy and affordable

Had great rate on my personal loan with zopa, they make the whole experience easy. From requesting and receiving money really quickly, to using the app. You can request early settlement through the app too and you get in a matter of seconds. Really good rates too, very happy customer Reviewed on: 16th January 2026

Easy to deal with, app very good and seems to be a m...

Easy to deal with, app very good and seems to be a modern form of dealing with finance Reviewed on: 16th January 2026

Super Easy, great app and easy to setup

Super Easy, great app and easy to setup Reviewed on: 16th January 2026

Professional and impressive customer service

Easy to arrange with an online application and follow up call from Zopa within two days. Competetive interest rates when compared to other loan companies. Well trained, informative and helpful customer service team Reviewed on: 16th January 2026

Excellent service.

Excellent service...smooth process. Very handy app as well for tracking and managing the loan. Reviewed on: 16th January 2026

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