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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.95 (69078 reviews)

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4.95

Based on 69,078 reviews, last reviewed 23rd Apr 2026

14% decrease in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Excellent service app fantastic each tim e I call th... Excellent service app fantastic each tim e I call the agents are so efficent and helpful. Reviewed on: 23rd April 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Zopa Personal loan reviews (69078)

Very quick and efficient and very easy to understand

Very quick and efficient and very easy to understand Reviewed on: 16th January 2026

Fair Loan Application.

Quick and easy to apply with little or no paper work and at the comfort of your home. Have an acceptable credit score and you will be right with your loan application. Reviewed on: 16th January 2026

Great bank

I have a few loans with Zopa and the experience every time was lovely and easy and staff very friendly Reviewed on: 16th January 2026

Efficient and helpful

Everything thing goes through without a hitch. Customer service is friendly and efficient. Reviewed on: 16th January 2026

My review

Very smooth process, incredibly fast transfer of the funds. Hugely impressed! Reviewed on: 16th January 2026

Very good service.

Very good service. Well informed about information needed Reviewed on: 16th January 2026

Quick responses and helpful. .

Quick responses to my queries and helpful customer services. Reviewed on: 16th January 2026

Very easy app to keep track of loan details and like...

Very easy app to keep track of loan details and like you can pay more when you want to. Reviewed on: 16th January 2026

Very good and fast service easy to use and apply...

Very good and fast service easy to use and apply Reviewed on: 16th January 2026

Their servicejust gets better and better...

I have answered the question customer service excellence, but the truth is I’ve never had to speak to customer services? The service that I’ve had has been informative quick and I get constant updates. Zopa by far is the best landing group out there. Reviewed on: 16th January 2026

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