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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69091 reviews)

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4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69091)

Havint had a problem with anything excellent service

Havint had a problem with anything excellent service Reviewed on: 16th January 2026

Very easy procedure very helpful

Very easy procedure very helpful Reviewed on: 16th January 2026

Zopa app is so easy and I found the whole experience...

Zopa app is so easy and I found the whole experience of requesting a loan pain free and application friendly the questions were formulated in an way that did not feel intrusive or make me feel anxious in requesting a loan and the response was super fast I will be using Zopa again as a 1st choice every time Reviewed on: 16th January 2026

Really Happy Customer

First rate experience ..great company to deal with Reviewed on: 16th January 2026

I have always found Zopa to be responsive, fair, pro...

I have always found Zopa to be responsive, fair, professional and competitive with interest rates. Reviewed on: 16th January 2026

Easy to deal with.

Easy to deal with. All steps explained in simple terms easy to follow and understand Reviewed on: 16th January 2026

Straight forward

Easy site to use, straight forward information and easy to understand Reviewed on: 16th January 2026

Classy operators

my loan application was administered with speed, competency and courtesy Reviewed on: 16th January 2026

Excellent

Excellent credit card good customer service and the app is great Reviewed on: 16th January 2026

Excellent service Zopa

Excellent service and great products. I will always use them Reviewed on: 16th January 2026

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