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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69091 reviews)

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4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69091)

Quick, and easy to use.

Quick, and easy to use. No hassle. Would recommend to others. Done it all online which is far better for me to do. Reviewed on: 16th January 2026

Excellent service customer focused

Excellent service customer focused Reviewed on: 16th January 2026

Excellent service and easy to use in the app

Excellent service ,easy to use the app Reviewed on: 16th January 2026

Everytime I have dealt with Zopa my interactions hav...

Everytime I have dealt with Zopa my interactions have been positive Reviewed on: 16th January 2026

Very quick and efficient and very easy to understand

Very quick and efficient and very easy to understand Reviewed on: 16th January 2026

Fair Loan Application.

Quick and easy to apply with little or no paper work and at the comfort of your home. Have an acceptable credit score and you will be right with your loan application. Reviewed on: 16th January 2026

Great bank

I have a few loans with Zopa and the experience every time was lovely and easy and staff very friendly Reviewed on: 16th January 2026

Efficient and helpful

Everything thing goes through without a hitch. Customer service is friendly and efficient. Reviewed on: 16th January 2026

My review

Very smooth process, incredibly fast transfer of the funds. Hugely impressed! Reviewed on: 16th January 2026

Very good service.

Very good service. Well informed about information needed Reviewed on: 16th January 2026

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