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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69091 reviews)

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4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69091)

Quick responses and helpful. .

Quick responses to my queries and helpful customer services. Reviewed on: 16th January 2026

Very easy app to keep track of loan details and like...

Very easy app to keep track of loan details and like you can pay more when you want to. Reviewed on: 16th January 2026

Very good and fast service easy to use and apply...

Very good and fast service easy to use and apply Reviewed on: 16th January 2026

Their servicejust gets better and better...

I have answered the question customer service excellence, but the truth is I’ve never had to speak to customer services? The service that I’ve had has been informative quick and I get constant updates. Zopa by far is the best landing group out there. Reviewed on: 16th January 2026

Very happy with service would use again when needed.

Very happy with service would use again when needed. Reviewed on: 16th January 2026

Fab service really quick decision on the product we...

Fab service really quick decision on the product we needed at the time Reviewed on: 16th January 2026

Easy to apply, easy to contact.

Very easy to apply and also actually managed to speak with someone when I called in instead of being stuck with some automated system. Reviewed on: 16th January 2026

10 out of 10 easy to use

Easy to use custom service first class Reviewed on: 16th January 2026

Absolutely brilliant service.

Absolutely brilliant service. Easy to apply and funds transferred in minutes. Reviewed on: 16th January 2026

Amaizing company!

Amaizing company! BEST customer service. Reviewed on: 16th January 2026

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