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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69091 reviews)

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4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69091)

Super efficient and very glad to help if you have an...

Super efficient and very glad to help if you have any issues. Absolutely fab customer service Reviewed on: 16th January 2026

Easy transactions , not too much complications

Easy transactions , not too much complications Reviewed on: 16th January 2026

Easy to use app no hassle provided me with a card to...

Easy to use app no hassle provided me with a card to rebuild my credit Reviewed on: 16th January 2026

Took out the loan for home improvements it was in my...

Took out the loan for home improvements it was in my bank same day, excellent service. Reviewed on: 16th January 2026

Having had a credit card and loan I found the servic...

Having had a credit card and loan I found the service and value very good for my circumstances, thoroughly recommended for unsecured borrowing and credit card facility. Reviewed on: 16th January 2026

Easy to use and quick decision.

Easy to use and quick decision. Regular updates and notifications Reviewed on: 16th January 2026

a brilliant provider

I have had no issues with Zopa a brilliant provider Reviewed on: 16th January 2026

Second loan from Zopa .

Second loan from Zopa . Easu to deal with both times Reviewed on: 16th January 2026

Very smooth and efficient .

Very smooth and efficient . Able to request and settle loan very easily and can be done all online and very efficient customer service Reviewed on: 16th January 2026

Very smooth and quick to get the loan.

Very smooth and quick to get the loan. Very helpful with any problems. Easy to use app and good rates. Reviewed on: 16th January 2026

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