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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69091 reviews)

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4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69091)

Wishes can come true......

Easy, non judgemental, professional. Reviewed on: 16th January 2026

quick easy and simple.

quick easy and simple. User Friendly and the app is great Reviewed on: 16th January 2026

Really quick, easy and very helpful.

Really quick, easy and very helpful. I cleared all my debts with a low interest, low payment structure. Reviewed on: 16th January 2026

Excellent customer service , friendly staff

Excellent customer service , friendly staff Reviewed on: 16th January 2026

Easy to monitor your finances on app

Easy to monitor your finances on app Reviewed on: 16th January 2026

Best of its kind

Zopa credit card is very good and their loan facilities us top notch. Reviewed on: 16th January 2026

I had to contact Zopa - issues with an application a...

I had to contact Zopa - issues with an application as I have very recently moved house and waiting paperwork to show this. Very helpful customer service Reviewed on: 16th January 2026

They offered me a loan when nobody else would.

They offered me a loan when nobody else would. They helped me sort my finances into 1 payment. the process was so simple and practically instant. The app and all its features are very well designed and you can’t EVEEYRHING in the APP Reviewed on: 16th January 2026

Straightforward and easy to deal with.

Straightforward and simple process, very responsive and quick. Would recommend as it’s easy to deal with and not over complicated. Reviewed on: 16th January 2026

Easy to use and always fast.

Easy to use and always fast. Good rate and easy to make any changes Reviewed on: 16th January 2026

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