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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69091 reviews)

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4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69091)

really easy to apply, quickly accepted but I know my...

really easy to apply, quickly accepted but I know my credit rating is in a good state so I didn't expect it to be an issue - However I get the feeling that Zopa are not blindly accepting people, which is good and responsible. Reviewed on: 16th January 2026

Easy application and friendly customer service & hel...

Easy application and friendly customer service & helpful when needed Reviewed on: 16th January 2026

Experience of Zopa

Provide an excellent service and the application process is so simple Reviewed on: 16th January 2026

Process was simple and quick , found it to be as ple...

Process was simple and quick , found it to be as pleasant an experience like this could be Reviewed on: 16th January 2026

Wow what a company!

Wow what a company!! Great service great website Reviewed on: 16th January 2026

Always excellent customer service and good service p...

Always excellent customer service and good service provided Reviewed on: 16th January 2026

No headache to get a loan.

No headache to get a loan..good interest rates Reviewed on: 16th January 2026

Easy to use

It was easy to apply, the app is great, haven't needed to contact them as had no problems Reviewed on: 16th January 2026

Easy to apply and quick decision

Easy to apply and quick decision Reviewed on: 16th January 2026

Easy to do

Easy to apply and easy money transfer Reviewed on: 16th January 2026

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