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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.95 (69080 reviews)

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4.95

Based on 69,080 reviews, last reviewed 25th Apr 2026

14% decrease in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

95%

Latest highest rating:

4

Whole process was Easy and hassle free Decision... Whole process was Easy and hassle free Decision and funding amazingly fast Reviewed on: 25th April 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Zopa Personal loan reviews (69080)

Quick and easy to apply with good app.

Quick and easy to apply with good app. Showed me my chances of been accepted and payment into my bank was quick and simple. Can manage payments in the app and pay off early. The rate was competitive. Reviewed on: 5th September 2025

Good card more helpful and good customer service

Good card more helpful and good customer service Reviewed on: 25th July 2025

Honest company, rare!

The loan details are clear and precise the interest rate was excellent. Changing payment dates has been simple without any forfeit. Just appear to be an honest company that’s not out to fleece people, which is rare in this day and age. Reviewed on: 13th June 2025

Zopa has been delivering excellent customer service...

Zopa has been delivering excellent customer service most esp with their loans, very generous. Reviewed on: 12th June 2025

A mostly painless experience.

A mostly painless experience. I was called directly to clarify some points and once these were ironed out the application went through smoothly and without any further fuss. Overall I'm very happy with all the services I take from Zopa. Reviewed on: 12th June 2025

Simple process and nothing was too much trouble

Simple process and nothing was too much trouble Reviewed on: 12th June 2025

Very simple to use, easy to put on extra payments gr...

Very simple to use, easy to put on extra payments great service Reviewed on: 12th June 2025

Had a loan.

Had a loan. Good rate and great app Reviewed on: 12th May 2025

AMAZING SERVICE

it was quick but detailed servcie, happy with outcome Reviewed on: 12th May 2025

Poor customer service

Paid off my loan early well over a month ago. Still showing as a debt on my credit report. Inaccurate payment details shown on credit report too. Made a complaint, no response Reviewed on: 4th May 2025

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