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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69091 reviews)

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4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69091)

Genuinely transparent

I needed a loan for home improvements, they told me the rate before I applied, meaning no hit to my score. I can make payments when I want, the app is genuinely great and easy to use, and whenever I've spoken to them, no matter how trivial they've been absolutely lovely. Reviewed on: 28th April 2025

Everything was just simple & easy

Everything was just simple & easy Reviewed on: 28th April 2025

App is so easy to navigate!

App is so easy to navigate! 10 out 10 customer service. Highly recommend if you want a fast and quick decision with great APR! Have had a fantastic experience from start to Finish ! Over payments east to process as well Reviewed on: 28th April 2025

Every time I use the card it gives me no issues same...

Every time I use the card it gives me no issues same when I go to pay some back never any issue if there is it tells me ie the app and normal within 5 minutes it will work Reviewed on: 28th April 2025

Their customers service was next to non, fast and di...

Their customers service was next to non, fast and direct Reviewed on: 28th April 2025

Amazing.

Amazing. Easy to deal with. No hidden charges. Great experience Reviewed on: 28th April 2025

Personal Loan

Took out a personal loan. Very competitive rate and service has been excellent Reviewed on: 28th April 2025

Great company .

Great company . Verry easy to complete the question Reviewed on: 28th April 2025

Good service

Very simple to apply, money delivered almost instantly. Easy to use app Reviewed on: 28th April 2025

Loan Application

The application is easy to follow and the response was in good time, no complaints. I would recommend this bank to all. Reviewed on: 28th April 2025

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