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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69091 reviews)

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4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69091)

AMAZING SERVICE

it was quick but detailed servcie, happy with outcome Reviewed on: 12th May 2025

Poor customer service

Paid off my loan early well over a month ago. Still showing as a debt on my credit report. Inaccurate payment details shown on credit report too. Made a complaint, no response Reviewed on: 4th May 2025

Quick and easy to apply.

Quick and easy to apply. All information clear. Money paid into account quickly. Reviewed on: 29th April 2025

Fast and easy process

Fast and easy process There when needed Reviewed on: 29th April 2025

Online, simple, easy, always able to do what’s neede...

Online, simple, easy, always able to do what’s needed online Reviewed on: 29th April 2025

The whole process was quick and very simple to do

The whole process was quick and very simple to do Reviewed on: 29th April 2025

Easy hassle free, would definitely use again

Easy hassle free, would definitely use again Reviewed on: 29th April 2025

Excellent card, good service ease use

Excellent card, good service ease use Reviewed on: 29th April 2025

Good Customer Service.

Good Customer Service. Helpful and had lots of empathy. Reviewed on: 29th April 2025

Very straightforward and easy to apply.

Very straightforward and easy to apply. Reviewed on: 28th April 2025

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