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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69091 reviews)

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4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69091)

Hassle free outstanding service .

Fast and simple application. Great experience Reviewed on: 26th April 2025

It's was quick and easy to apply, instant decision a...

It's was quick and easy to apply, instant decision and easy to view my account Reviewed on: 26th April 2025

Always the best APR!

Always the best APR! I've had a loan for a few years now and have never had any problems. Reviewed on: 26th April 2025

They offer a quality service and very good customer...

They offer a quality service and very good customer service Reviewed on: 26th April 2025

Application was very easy to follow.

Application was very easy to follow. I have not had to contact customer service as of yet which is great. I really enjoy the app as it helps me work out any issues in my payments and any issues with my borrowing. Reviewed on: 26th April 2025

Fast and easy experience and great customer service.

Fast and easy experience and great customer service. Very reasonable interest rates and easy to budget for payments.. Reviewed on: 26th April 2025

So easy from applications to receiving funds highly...

So easy from applications to receiving funds highly recommended Reviewed on: 26th April 2025

Always helpful, the app is very easy to use

Always helpful, the app is very easy to use Reviewed on: 26th April 2025

Excellent Product

The use of the app, paired with the speed and efficiency of the necessary checks is extremely helpful and user friendly. Reviewed on: 26th April 2025

An Excellent Company to deal with.

I cannot praise Zopa enough for their help and guidance in making the experience a pleasure. Reviewed on: 26th April 2025

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