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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69091 reviews)

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4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69091)

App very user friendly, informative and information...

App very user friendly, informative and information is displayed well Reviewed on: 22nd April 2025

I love Zola it's the best credit card that I have cu...

I love Zola it's the best credit card that I have customer service is excellently I would recommend to family and friends Reviewed on: 22nd April 2025

The loan was easy to obtain and Zopa send regular re...

The loan was easy to obtain and Zopa send regular reminders re payments etc……very friendly and amenable. Reviewed on: 22nd April 2025

Very helpful and website is easy to use

Very helpful and website is easy to use Reviewed on: 22nd April 2025

Good customer service very quick with your query

Good customer service very quick with your query Reviewed on: 22nd April 2025

I had no difficulty in making the application, and h...

I had no difficulty in making the application, and had an immediate response. Reviewed on: 22nd April 2025

Excellent service

Excellent service , with both loans and credit card , Reviewed on: 22nd April 2025

Great, seamless.

Great, seamless. Good protection. Reviewed on: 22nd April 2025

Fabulous Lender

Easy application online form and quick processing. Money in your account super fast once accepted. Easy app and good at being able to make extra payments or pay loan off early. Reviewed on: 22nd April 2025

Easy to apply, helpful staff, would recommend

Easy to apply and money was in my account within 10 mins. Anytime I’ve had to contact customer services they’ve been so helpful and resolved my query quickly. Reviewed on: 22nd April 2025

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