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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69091 reviews)

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4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69091)

Quick, convenient and good service.

So easy to apply online, quick decision and can manage my account any time. Reviewed on: 22nd April 2025

No fuss no long delays just great service from well...

No fuss no long delays just great service from well trained and very helpful staff. Well deserved award for a great company. Reviewed on: 22nd April 2025

Brilliant service Friendly and professional when spe...

Brilliant service Friendly and professional when speaking to them Reviewed on: 22nd April 2025

The best

Best credit ever good rates excellent service Reviewed on: 21st April 2025

Great loan great service

No issues easy to arrange, useful info and easy to use app Reviewed on: 21st April 2025

Excellent Bank

Brilliant quick service for both the loan and credit card. Easy app to use and very secure. Reviewed on: 21st April 2025

Excellent customer service, extremely helpful with a...

Excellent customer service, extremely helpful with any questions, they seem to go the extra mile Reviewed on: 21st April 2025

It was stress free and very simple process

It was stress free and very simple process Reviewed on: 21st April 2025

forever helpful, always on hand to support when and...

forever helpful, always on hand to support when and of required Reviewed on: 21st April 2025

Very good service and very quick

Very good service and very quick Reviewed on: 21st April 2025

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