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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69091 reviews)

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4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69091)

From the first second of applying for the loan !

From the first second of applying for the loan ! Was allowed with only one phone call just to double check that my bank details were correct and the funds were in the account same day and the repayment rate was well with in my caperbilty I'm very happy with the outcome yours faithfully Lord George Edward Mitchell England Reviewed on: 21st April 2025

Quick decision and money transferred straight away

Quick decision and money transferred straight away Reviewed on: 21st April 2025

The best company in uk end Izzy to access

The best company in uk end Izzy to access Reviewed on: 21st April 2025

Would reccomend Zopa for a personal loan.

Would reccomend Zopa for a personal loan. The website is easy to navigate Reviewed on: 21st April 2025

Fast and easy

Loan was in my account quickly, terms were clear and the app is good for keeping track of how long still to go. Reviewed on: 21st April 2025

Clear and Convenient

The application process was easy and information made clear, and I was updated at each stage of the process. I loved that I was able to do it all online and at an affordable interest rate. Reviewed on: 21st April 2025

Seamless application process during application

Seamless application process during application Reviewed on: 20th April 2025

Quite well for loan approval .

Quite well for loan approval . would be great if interest rate is bit low Reviewed on: 20th April 2025

The "APPT" Experience

Their application was simple and they responded quickly. I would have preferred a better APR. I have mixed views about the customer experience as they responded to questions and issues effectively, but there was no human touch, it was all digital communication. Reviewed on: 20th April 2025

Exceptional Credit Card Company & Bank

One of the best banks and credit card companies I've ever dealt with. Exceptional in every way especially customer service. They listen to customers and they work with you whether you need to increase or decrease your limit. Other more well known and recognised credit companies could learn a lot from Zopa Reviewed on: 20th April 2025

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