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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69090 reviews)

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4.91

Based on 69,090 reviews, last reviewed 12th Sep 2026

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Very good and very esy to apply Very good and very esy to apply very fast Reviewed on: 12th September 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69090)

The "APPT" Experience

Their application was simple and they responded quickly. I would have preferred a better APR. I have mixed views about the customer experience as they responded to questions and issues effectively, but there was no human touch, it was all digital communication. Reviewed on: 20th April 2025

Exceptional Credit Card Company & Bank

One of the best banks and credit card companies I've ever dealt with. Exceptional in every way especially customer service. They listen to customers and they work with you whether you need to increase or decrease your limit. Other more well known and recognised credit companies could learn a lot from Zopa Reviewed on: 20th April 2025

The App is amazing.

The App is amazing. It’s very easy to see if you are eligible for a new loan or even get a settlement quote Reviewed on: 20th April 2025

carnt get any money out of the cash machine

carnt get any money out of the cash machine Reviewed on: 20th April 2025

Very professional informative Happy with service and...

Very professional informative Happy with service and communication Reviewed on: 20th April 2025

Zopa products and customer service are top notch.

Zopa products and customer service are top notch. I am so delighted to have them as my loan and bank provider. I have been recommending Zopa to all my friends and acquaintances. Great job Zopa and Keep it up! Reviewed on: 20th April 2025

The site was Easy to use and helpful and quick

The site was Easy to use and helpful and quick Reviewed on: 20th April 2025

Their great app makes my loan very easy to manage.

Their great app makes my loan very easy to manage. Reviewed on: 20th April 2025

Easy to apply and a reasonably quick turnaround.

Easy to apply and a reasonably quick turnaround. Reviewed on: 20th April 2025

One stop shop!

One stop shop! Simple to apply, wick to approve. Reviewed on: 20th April 2025

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