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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69091 reviews)

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4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69091)

The App is amazing.

The App is amazing. It’s very easy to see if you are eligible for a new loan or even get a settlement quote Reviewed on: 20th April 2025

carnt get any money out of the cash machine

carnt get any money out of the cash machine Reviewed on: 20th April 2025

Very professional informative Happy with service and...

Very professional informative Happy with service and communication Reviewed on: 20th April 2025

Zopa products and customer service are top notch.

Zopa products and customer service are top notch. I am so delighted to have them as my loan and bank provider. I have been recommending Zopa to all my friends and acquaintances. Great job Zopa and Keep it up! Reviewed on: 20th April 2025

The site was Easy to use and helpful and quick

The site was Easy to use and helpful and quick Reviewed on: 20th April 2025

Their great app makes my loan very easy to manage.

Their great app makes my loan very easy to manage. Reviewed on: 20th April 2025

Easy to apply and a reasonably quick turnaround.

Easy to apply and a reasonably quick turnaround. Reviewed on: 20th April 2025

One stop shop!

One stop shop! Simple to apply, wick to approve. Reviewed on: 20th April 2025

Great personal loan experience

The process to apply for a personal loan was really simple, I got a quick decision and it’s great being able to track my payments on the app. Really happy with my loan and good interest rate too. Reviewed on: 20th April 2025

Excellent company

Dry easy to use and application was straight forward and quick Reviewed on: 19th April 2025

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