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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69091 reviews)

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4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69091)

Friendly and pleasant to deal with.

Friendly and pleasant to deal with. Great service and competitive rates. I would highly recommend and would definitely use this service in the future should the need arise.Easy to use the online service. Many thanks! Reviewed on: 17th April 2025

Simply the best

Always very efficient quick decisive decisions Reviewed on: 17th April 2025

Zopa Helped me get my finances back on an even keel.

Zopa Helped me get my finances back on an even keel. Having had a loan with Zopa the process was so simple when I was looking for my next loan I came back to Zopq Reviewed on: 17th April 2025

Very easy to apply for loan and once approved the fu...

Very easy to apply for loan and once approved the funds went straight into my bank. I was very pleased with the whole process. Reviewed on: 17th April 2025

Loan review

It was quick and easy to get the loan I wanted and the payments were manageable a friendly team Reviewed on: 17th April 2025

Loan application

I got a 15000 pound loan. It was easy to apply for it Reviewed on: 17th April 2025

A very welcome change to other loan providers.

A very welcome change to other loan providers. Very quick and hassle free service. Easy to use website and app to keep you updated. Thank you. Reviewed on: 17th April 2025

Seamless Banking

Zopa was effortless to navigate, from start to finish seamless banking via the app and when I needed to speak to someone they were easy to reach and resolved my call quickly. Reviewed on: 17th April 2025

Personal service and advice was spot on, very profes...

Personal service and advice was spot on, very professional and rate given was the rate you had and speedy service Reviewed on: 17th April 2025

I had twice loan with zopa.

I had twice loan with zopa. Always quick and hassle free transaction . Reviewed on: 17th April 2025

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