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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69091 reviews)

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4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69091)

Fun coupons

Easy to deal with excellent app can log on anytime to see what I owe and when very easily, would definitely use Zopa for all my money lending needs Reviewed on: 17th April 2025

Good customer service

Good customer service, response is swift and App easy to use Reviewed on: 17th April 2025

Very helpful and super quick for lending me my loan.

Very helpful and super quick for lending me my loan. Reviewed on: 17th April 2025

I had a fantastic experience from start to finish.

I had a fantastic experience from start to finish. I was kept informed of any changes to DD (around bank holidays etc). I could access progress on my account easily on the app. Also I was able to access early settlement figures on the app, instead of having to email and wait etc., so much easier! I was able to pay off my loan and save myself interest costs. That was an easy process too. Reviewed on: 17th April 2025

No other like Zopa for ease.

Straightforward, no hitches. Easy and simple. Reviewed on: 17th April 2025

Very efficient and customer care service very reliab...

Very efficient and customer care service very reliable and respond to my request was less than 5mins Reviewed on: 17th April 2025

Excellent service

I have had a few loans from zopa and they are quick easy and customer focused Reviewed on: 17th April 2025

Happy costemer

Very quick with pament and easy to deal with always keep you informed about when payment I due and the Web site is easy to use Reviewed on: 17th April 2025

Fast professional service my deal sorted in less tha...

Fast professional service my deal sorted in less than 10 minutes Reviewed on: 17th April 2025

Zopa is the number 1 company

Zopa is the number 1 company I would go to. The ease of the app and great customer service is next level. Reviewed on: 17th April 2025

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