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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69091 reviews)

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4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69091)

Quick, effortless, friendly people.

Quick, effortless, friendly people. Service was excellent. Interest was a bit higher than I wanted but this was made clear to me before I took out my loan. Reviewed on: 17th April 2025

Brilliant best service ever from start to finish

Brilliant best service ever from start to finish Reviewed on: 17th April 2025

I applied for a loan from Zopa the information I rec...

I applied for a loan from Zopa the information I recieved concerning the loanxnd interest paid was qui k and concise. Which made the whole experience easy and quick. Reviewed on: 17th April 2025

Quick ,easy, bonus.

Once applied and accepted money is available straight away , app very easy to use , discount for paying off early. Reviewed on: 17th April 2025

Never had a problem with Zopa always been there for...

Never had a problem with Zopa always been there for me Reviewed on: 17th April 2025

Very customer friendly.

My loan was easy to apply for and the app is very user friendly to keep track of everything. Any customer service I have used has been friendly and incredibly helpful. Reviewed on: 17th April 2025

I had an amazing experience with Zopa!

I had an amazing experience with Zopa! I needed some financial help, and within just a minute, my request was approved. The money was in my account so quickly! It was refreshing to find a lender that doesn’t have all the extra steps like others do. Highly recommend! Reviewed on: 17th April 2025

Great Company.

Great Company. They keep developing by adding more services to their offer. App easy to use. I'm very happy with my Zopa Reviewed on: 17th April 2025

Easy application fast and efficient

Easy application fast and efficient Reviewed on: 17th April 2025

Flexible and simple

Zopa is easy and quick to use for borrowing and paying additional amounts. Simple touch of a button control on finances. No waiting for letters in the post. Responsive and intuitive provider Reviewed on: 17th April 2025

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