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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69091 reviews)

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4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69091)

Great company

Zopa were very easy to deal with from start to finish with everything done by email or in the App. Reviewed on: 16th April 2025

Hassle free easy to set up very quick decisions

Hassle free easy to set up very quick decisions Reviewed on: 16th April 2025

Fast and efficient service informative and easy to d...

Fast and efficient service informative and easy to deal with Reviewed on: 16th April 2025

I have had 2 loans with Zopa.

I have had 2 loans with Zopa. The process is easy and efficent. I will use services when needed in the future. Reviewed on: 16th April 2025

Fast Response easy application great communication

Fast Response easy application great communication Reviewed on: 16th April 2025

Amazing and supportive.

Amazing and supportive. Zopa have not only supported me in consolidation of previous borrowing to cover maternity leave but their savings advice has helped me to save over £1000 too. They seem like a company trying to do a bit of good. Reviewed on: 16th April 2025

Excellent customers service friendly team quick resp...

Excellent customers service friendly team quick response to enquiries Reviewed on: 16th April 2025

Always get good service, competative rates easy to u...

Always get good service, competative rates easy to use website. Fast and reliable answers to all queries and questions. Would always be my first choice for a loan Reviewed on: 16th April 2025

It was a easy and quick process with good rates and...

It was a easy and quick process with good rates and they give you great insight to you overall finances. Reviewed on: 16th April 2025

Very easy to deal with.

Very easy to deal with. Was kept in to date in the full process and very easy to keep track of anything associated with the loan through the use of their great app !! Reviewed on: 16th April 2025

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