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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69091 reviews)

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4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69091)

Excellent experience from start to finish everytime...

Excellent experience from start to finish everytime i have used Zopa. Reviewed on: 16th April 2025

Extremely easy to use app and service.

Extremely easy to use app and service. Always updated on loan Reviewed on: 16th April 2025

Excellent!

From applying for a loan, to approval and everyday things, Zopa has been excellent Reviewed on: 16th April 2025

Its really easy to use and very productive

Its really easy to use and very productive Reviewed on: 16th April 2025

A grown up provider of loans

Very, quick to set up. Great to have constant access to your balance and ability to make extra payments if I have the spare funds. Just a greats all round way to borrow and pay back. Reviewed on: 16th April 2025

Straight forward and no complications

Straight forward and no complications Reviewed on: 16th April 2025

Great rates for applying for loan, easy to use the a...

Great rates for applying for loan, easy to use the app and great customer follow up on loan application , easy to see and monitor loan on app Reviewed on: 16th April 2025

Customer services provided excellent and prompt service

Customer services provided excellent and prompt service Reviewed on: 16th April 2025

Borrowing with Zopa has been a seamless and transpar...

Borrowing with Zopa has been a seamless and transparent process. With fair and clear rates. Zopa is one of my go to lenders when I am considering taking out some finance and would recommend them for consideration when looking at lending. Reviewed on: 16th April 2025

Really easy processes and good service

Really easy processes and good service Reviewed on: 16th April 2025

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