Write a review

Newsletter

Go to business site

Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69091 reviews)

View other Zopa products

4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

Read all reviews Write a review

About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

Review Zopa: Personal loan now

Help others make smarter decisions by sharing your own experience.

Write a review

Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69091)

always simple and easy to talk with staff

always simple and easy to talk with staff Reviewed on: 16th April 2025

It was very straight forward for what is needed to c...

It was very straight forward for what is needed to complete your application Reviewed on: 16th April 2025

so quick and easy.

so quick and easy. No problems. Arrived in the bank straight away fab app too. Gives you options for other products that you may wish including bank accounts and savings accounts. Reviewed on: 16th April 2025

Customer Experience

Terrific experience hassle free and straight forward application process. Online portal is really user friendly and easy to use to keep track of activities in your account. Reviewed on: 16th April 2025

Very efficient fast service.

Very efficient fast service. Excellent customer care Reviewed on: 16th April 2025

Excellent loan and credit card provider.

Excellent loan and credit card provider. Easy to navigate app. Reviewed on: 16th April 2025

Very good amazing bank very recommended

Very good the best bank very recommended Reviewed on: 16th April 2025

Quick and easy to use once app downloaded.

Quick and easy to use once app downloaded. Reviewed on: 16th April 2025

Gave me the opportunity to rebuild my credit rating.

Gave me the opportunity to rebuild my credit rating. Reviewed on: 16th April 2025

Easy to use great customer service

Easy to use great customer service Reviewed on: 16th April 2025

Do you have a different Zopa product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Loans
from Capital Credit Union 4.89 from 756 reviews
Peer to Peer Lending
from Folk2Folk 3.94 from 3 reviews
Loans
from Koyo 4.11 from 2 reviews

Want to see more from Zopa?

Fixed term savings account
from Zopa 4.87 from 1795 reviews
Credit card
from Zopa 4.87 from 44348 reviews
Cash ISA
from Zopa 4.84 from 1546 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub