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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69091 reviews)

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4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69091)

Excellent easy no issues at all simple and quick

Excellent easy no issues at all simple and quick Reviewed on: 16th April 2025

The whole process was simple and straightforward

The whole process was simple and straightforward. I have never had any issues when dealing with Zopa and cannot recommend enough. Reviewed on: 16th April 2025

Always very helpful used them twice

Always very helpful used them twice Reviewed on: 16th April 2025

used a few times always excellent service and the pr...

used a few times always excellent service and the products seem best on the market Reviewed on: 16th April 2025

Plain and simplified for online banking easy to use...

Plain and simplified for online banking easy to use and a fast response Reviewed on: 16th April 2025

Easy to deal with and fair

Having used Zopa a couple of times now I've found them competitive and easy to deal with Reviewed on: 16th April 2025

Help me out when know other banks wouldnt with a 750...

Help me out when know other banks wouldnt with a 7500 pound loan which I really appreciate if I had to grumble the Apr is quite high Reviewed on: 16th April 2025

Very professional and friendly Also keeps me in touc...

Very professional and friendly Also keeps me in touch with everything Reviewed on: 16th April 2025

No hassle, explained the repayments, no bother

No hassle, explained the repayments, no bother Reviewed on: 16th April 2025

good service,a bit high the rate

good service,a bit high the rate Reviewed on: 16th April 2025

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