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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69091 reviews)

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4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69091)

Simply the best

Been with Zopa now a while and by far have the best services available to customers. Highly recommend switching to Zopa. Reviewed on: 16th April 2025

Zopa are professional and curtiios and extremely qui...

Zopa are professional and curtiios and extremely quick at sorting your loan out Reviewed on: 16th April 2025

Best online experience

It's probably the first time I've done anything online where I haven't needed to seek support from a human, because the whole process was so straightforward, quick and easy to manage. Reviewed on: 16th April 2025

Fast easy to use loan with minimal jargon.

Fast easy to use loan with minimal jargon. Got a small loan when I need it in a hurry and my own bank refused me so yes very happy with Zopa Reviewed on: 16th April 2025

Good Zopa

Very good company, I have credit, very happy Reviewed on: 16th April 2025

Lenders with a conscience

I was impressed that Zopa made sure that the loan I asked for was affordable for me by checking my finances, payments history and any existing commitments I have Reviewed on: 16th April 2025

Very straight forward application process and a deci...

Very straight forward application process and a decision within minutes Reviewed on: 16th April 2025

Good loan application very use full this zopa account

Good loan application very use full this zopa account Reviewed on: 16th April 2025

Very helpful and supportive

Very helpful and supportive despite being in a rather difficult time when deciding upon a loan. Can’t fault the service and would recommend to anyone. Reviewed on: 16th April 2025

Stamp of approval

First class no issues whatsoever Reviewed on: 16th April 2025

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