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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69091 reviews)

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4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69091)

loan was very easy 7 quick.

loan was very easy 7 quick. After care & support services superb. Reviewed on: 16th April 2025

Excellent service provider.

Excellent service provider. Quick response with application and great value for money. Reviewed on: 16th April 2025

hassle free

Very quick hassle free service Asked for what i needed and got it then..don't blink ..money was in my bank so quite Reviewed on: 16th April 2025

Super Zopa

Easy to use set up bank account also Credit card Reviewed on: 16th April 2025

EASY EXPERIENCE

EASY EXPERIENCE - The whole process from application to receiving the funds was quick and ikple Reviewed on: 16th April 2025

Very straight forward service.

Very straight forward service. Quick and clear decisions Reviewed on: 16th April 2025

App is great, the rate for loan is clearly explained...

App is great, the rate for loan is clearly explained and always excellent compared to other similar products on the market Reviewed on: 16th April 2025

Ultra efficient zero hastle strongly recommended.

Ultra efficient zero hastle strongly recommended. Reviewed on: 16th April 2025

My experience was very professional and so easy

My experience was very professional and so easy Reviewed on: 16th April 2025

Great customer care

Great customer care team both on chatbot and phone. Very accommodating and helpful when I had a banking issue. Reviewed on: 16th April 2025

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